FREE SHIPPING NEW ZEALAND
Free shipping within New Zealand when you spend over $49
Free shipping within Australia when you spend over $149
Flat Rate Shipping | New Zealand $3.00-5.00
Flat Rate Shipping | Australia $25.00
Flat Rate Shipping | United States & Canada $50.00
SHIPPING PROCESSING TIME
All orders are processed within 1-3 business days after receiving your order confirmation. You will receive another notification when your order has shipped.
SHIPPING CONFIRMATION & ORDER TRACKING
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
SHIPPING TIME FRAME
For Auckland Region, the delivery usually takes 2-3 business days.
For other cities or rural areas in New Zealand, the delivery usually takes 4-5 business days.
For Australia, the delivery usually takes 5-10 business days.
For United States & Canada, the delivery usually takes 5-10 business days.
We are unable to accept returns or exchanges on all Jewellery due to hygiene reasons. If a product is faulty or damaged, please send us a photo of the damaged product to support by email: 【firstname.lastname@example.org】 within 24 hours after you receive the parcel and return it to us in the original packaging and we will replace it or issue you with a credit.